Support Connection


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If you can not find your answer in the FAQ you can either issue a support ticket by completing the form below or contacting the office hours support line on
0207 987 9977 or out of hours support line on 07813 10 10 10.

Out of hours support is available from:

6pm - 9pm Sunday to Thursday and from 6pm - 10pm Friday and Saturday.

Our Brands

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AgesafeHD is The Challenge 25 System that has a 100% pass rate for test purchases. Click here!	The world’s most advanced age verification system.Click here!	Bespoke from Idscan will develop and Integrate software, OCR & biometrics to your requirementsClick here!
250M bluetooth broadcasting, Bluetooth advertising system for proximity blue tooth marketingClick here!	Airport style walk through metal detectors for sale and hire Click here!	High performance hand held metal detector designed for high volume security checksClick here!
The world’s first biometric coat check cloakroom and lost property management systemClick here!	Biometric fingerprint membership system for VIP and Membership clubs, gyms & sports associationsClick here!	Membership, marketing, idscanner kiosk, with party photoClick here!
Low-cost rapid entry and exit biometric fingerprint VIP, Security, age verification and smoking ban systemClick here!	Soon:Lobbyscan Idscan's visitor management system, incorporating ID scanning, facial and fingerprint biometrics Click here!	From £5 per week AgeOK is designed for Off-licenses, supermarkets, betting shops and retailersClick here!
Is the easiest and quickest way to build your database in the field.Click here!